删除路径 Deletion Path
当前 AI 绘本版本以邮件提交删除请求为主，建议使用注册邮箱发起。 The current Storybooks version primarily uses an email-based deletion request submitted from the registered address.
AI 绘本账号与数据删除 AI Storybook Account and Data Deletion
账号与数据删除说明 Account and Data Deletion Guide
本页说明 AI 绘本产品线的账号删除路径、删除后的即时影响、仍可能保留的记录类型，以及订阅与删号之间的关系， 方便用户和审核团队快速确认退出机制。 This page explains the account-deletion path for the AI Storybooks line, the immediate effects after deletion, the categories of records that may still remain, and the relationship between subscriptions and deletion, so users and review teams can quickly confirm the exit flow.
重要提醒： 删除账号后，你将失去该账号下的会员权益、学习进度与账号关联数据。该操作通常不可撤销；如你以后再次登录，系统通常会创建新账号，而非恢复旧账号。 Important reminder: After deletion, you will lose access to memberships, learning progress, and account-linked data. The action is generally irreversible. If you later sign in again, the system will usually create a new account rather than restore the old one.
即时影响 Immediate Effects
删除后将失去会员权益、学习进度和账号关联数据，通常无法恢复旧账号。 After deletion, membership access, learning progress, and account-linked data are lost, and the old account is usually not recoverable.
订阅提醒 Subscription Reminder
删号不会自动取消 App Store 或 Google Play 的自动续费，需在原购买平台单独取消。 Deleting the account does not cancel App Store or Google Play auto-renewal; cancel it separately on the original store.
1. 如何删除账号1. How to delete your account
请使用注册 Lingo Bear 时使用的邮箱发送邮件至以下地址：Please send an email from your registered email address to:
support@lingo-bear.com
邮件标题请注明：账号删除请求（Lingo Bear AI 绘本）Email subject: Account Deletion Request (Lingo Bear AI Storybook)
邮件中请包含以下信息：Please include the following information:
- 注册邮箱Registered email address
- 用户昵称（如有）Username (if applicable)
- 简要删除说明Brief deletion request
2. 删除后会发生什么2. What happens after deletion
- 账号基本信息、学习进度与使用记录会被删除。Account profile information, learning progress, and usage data will be deleted.
- 个性化设置与偏好会被删除。Personalized settings and preferences will be deleted.
- 该账号下的会员或权益访问将结束，但原购买平台的自动续费设置不会自动取消。Membership access under that account will end, but auto-renewal settings on the original store are not canceled automatically.
3. 可能继续保留的内容3. Content that may still be retained
如法律、财务或安全合规要求，我们可能在合法期限内保留部分必要数据（例如交易或安全日志）。Some data may be retained for a limited period if required by law, financial regulations, or security compliance (e.g. transaction or security logs).
4. 订阅与删除账号的关系4. Relationship between subscriptions and account deletion
删除账号不会自动取消通过 App Store 或 Google Play 管理的自动续费订阅。如需停止自动续费，请在原购买平台操作取消。Deleting your account does not automatically cancel auto-renewing subscriptions managed by the App Store or Google Play. To stop auto-renewal, cancel on the original purchase platform.
5. 处理时限5. Processing time
我们将在收到完整有效请求后的 7 个工作日内 完成处理。We will process valid deletion requests within 7 business days.
6. 联系我们6. Contact us
如对账号或数据删除有任何疑问，请联系 support@lingo-bear.com。If you have any questions regarding account or data deletion, please contact support@lingo-bear.com.