适用范围 Scope
覆盖绘本书架、阅读页面、学习进度、订阅权益、客户支持和设备日志。 Covers the story shelf, reading pages, learning progress, membership entitlements, customer support, and device logs.
AI 绘本隐私政策 AI Storybook Privacy Policy
隐私政策 Privacy Policy
本政策对应 AI 绘本产品线，覆盖账号身份、学习进度、阅读记录、订阅购买与设备信息的处理方式， 方便用户、监护人和平台审核团队快速确认当前产品的数据边界。 This policy applies to the AI Storybooks line and covers how account identity, learning progress, reading history, subscriptions, and device data are handled, so users, guardians, and review teams can quickly confirm the current data boundaries of the product.
重点说明： 本服务面向儿童与家庭学习场景设计。如监护人认为孩子向我们提供了不应提供的信息，可按本页末尾方式联系我们。 Key point: This service is designed for child and family learning contexts. If a guardian believes that a child has provided information that should not have been provided, the guardian may contact us using the details at the end of this page.
重点数据 Key Data
核心涉及账号信息、学习记录、阅读偏好、订阅交易记录和基础设备技术数据。 The main categories are account data, learning records, reading preferences, subscription transactions, and baseline device data.
相关操作 Related Action
如你需要停止使用服务并清理账号，请同时查看账号删除说明页面。 If you need to stop using the service and remove the account, review the account-deletion guide alongside this policy.
1. 我们是谁1. Who we are
Lingo Bear 由北京键仁键智科技有限公司提供与运营。如你对本政策有疑问，可通过 support@lingo-bear.com 与我们联系。Lingo Bear is provided and operated by Beijing Jianren Jianzhi Technology Co., Ltd. If you have questions about this Policy, you may contact us at support@lingo-bear.com.
注册地址：北京市通州区砖厂北一街3号院1号楼3层-089。Registered address: 3F-089, Building 1, Courtyard 3, Zhuanchangbei 1st Street, Tongzhou District, Beijing.
2. 我们处理的信息2. Information we process
| 数据类别Data category | 典型内容Typical content | 主要用途Primary purpose |
|---|---|---|
| 账号与身份信息Account and identity information | 邮箱地址、Apple / Google 登录标识、验证状态、会话信息Email address, Apple / Google identifiers, verification status, session information | 创建账号、完成登录、维护安全状态、同步会员权益Create accounts, complete sign-in, maintain security status, and sync membership entitlements |
| 使用与学习数据Usage and learning data | 学习进度、内容偏好、功能使用情况、阅读记录Learning progress, content preferences, feature usage, reading records | 提供个性化学习体验、进度追踪与内容推荐Provide personalized learning experiences, progress tracking, and content recommendations |
| 订阅与交易数据Subscription and transaction data | 订阅状态、订单、收据、购买令牌Subscription status, orders, receipts, purchase tokens | 完成购买验证、发放权益、处理退款争议Verify purchases, deliver entitlements, handle refund disputes |
| 设备与技术数据Device and technical data | 设备型号、操作系统版本、应用版本、错误日志Device model, OS version, app version, error logs | 保障服务安全、性能监控、崩溃排查Protect service security, monitor performance, troubleshoot crashes |
3. 我们如何使用这些信息3. How we use this information
- 提供、维护和改进核心功能。Providing, maintaining, and improving core features.
- 验证订阅与应用内购买，并发放或调整相应权益。Verifying subscriptions and in-app purchases and granting or adjusting entitlements.
- 保障服务安全、防止滥用和欺诈行为。Ensuring service security and preventing abuse or fraud.
- 履行法律、监管及平台合规义务。Complying with legal, regulatory, and platform requirements.
5. 儿童隐私保护5. Children's privacy
Lingo Bear 面向儿童和家庭用户设计。我们不会明知地收集超出提供服务所必需的儿童个人信息，也不会将儿童数据用于广告或营销目的。如您是家长或监护人，并对儿童相关信息有任何疑问，请通过本政策末尾的联系方式与我们联系。Lingo Bear is designed for children and families. We do not knowingly collect personal information from children beyond what is necessary to provide the Services, nor do we use children's data for advertising or marketing purposes. If you are a parent or guardian, please contact us using the information at the end of this policy.
6. 数据保留与删除6. Data retention and deletion
我们仅在实现本政策所述目的所需的期限内保留信息。当你发起账号删除后，我们会删除或匿名化核心账号信息。部分交易、安全日志或审计记录可能因合规原因继续保留。We retain information only for as long as necessary to fulfill the purposes described in this policy. After account deletion, we delete or anonymize core account information. Some transactions, security logs, or audit records may be retained for compliance reasons.
7. 数据安全7. Data security
我们采取合理的技术和组织措施保护信息安全，包括访问控制、加密传输和权限管理。但没有任何系统可以保证绝对安全。We use reasonable technical and organizational measures to protect data, including access controls, encryption in transit, and permission management. However, no system can be completely secure.
8. 你的权利8. Your rights
- 你可以在应用内更新账号资料。You can update your account profile inside the app.
- 你可以在应用内发起账号删除；自动续费订阅需在原购买平台管理或取消。You can initiate account deletion inside the app; auto-renewing subscriptions must be managed or canceled on the original purchase platform.
- 如你希望行使适用法律赋予的访问、更正、删除或其他数据权利，可邮件联系我们。If you wish to exercise access, correction, deletion, or other data rights available under applicable law, you may contact us by email.
9. 政策更新与联系我们9. Policy updates and contact
我们可能根据法律、监管、产品或服务变化更新本政策。如你有疑问，请发送邮件至 support@lingo-bear.com。We may update this Policy in response to legal, regulatory, product, or service changes. If you have questions, please email support@lingo-bear.com.